![]() ![]() AIRCALL COST SOFTWARENow let’s take a look at a more detailed review of top Aircall alternatives.įive9 provides virtual call center software that integrates with most CRM and helpdesk platforms. ![]() Voice, Video, SMS Texting, Webchat, Messaging Apps, Social media, Live chat, Email, IVR, Chatbots Salesforce, Microsoft Dynamics 365, Zendesk, ServiceNow Campaign management with compliance risk mitigation.For Contact Center: three price plans, each available by custom quote.For MVP (message, video, phone): four price plans from $19.99 to $49.99 monthly per user.Voice, Email, Webchat, Social Media, Messaging Apps, SMS Texting Microsoft Dynamics 365 and Teams, Salesforce, Azure, Zendesk, Netsuite, Zoho, Google Workspace Hot and cold storage for team-accessible data. ![]() 8×8 Auto Dialer with campaign management.Agent Workspace, with an intuitive, design-led interface.Three price plans from $85 to $140 monthly per agent.Voice, Email, SMS Texting, Webchat, Video, Social Media, Chatbot, IVR Salesforce, ServiceNow, Microsoft Dynamics 365 and Teams, Oracle, Zendesk and more Automatic Call Distribution and skills-based routing.Three price plans from $18.95 to $32.95 monthly per agent.Voice, Email, Webchat, Social Media, Messaging Apps, Chatbot, IVR Salesforce, Microsoft Teams, Mailchimp, Slack, Zendesk, Whatsapp Omniroute to auto-assign emails, chats, and phone calls to agents based on bandwidth.Three price plans for Omnichannel from $29 to $99 monthly per agent.Ĭollaborative ticketing with Team Inbox, for customer support. AIRCALL COST FREEFour price plans for Support Desk from free to $79 monthly per user.Salesforce, Microsoft Dynamics 365, Oracle, SugarCRM, Freshdesk, Zendesk, Eccentex and more Genesys Guru CX Speech Assessment with patented speech analytics engines.CC Pulse graphical user interface (GUI).Three price plans from $75 to $150 monthly per user.Voice, Email, Social media, SMS Texting, Messaging Apps, Webchat, Chatbot, IVR Salesforce, Oracle, Microsoft Dynamics and Teams, ServiceNow, Zendesk, Bullhorn, Netsuite, SugarCRM, RingCentral, Zoom and more NICE Sales Performance Management (SPM).NICE Nexidia AI-enabled speech and text analytics.NICE CXone offers custom quotes (requiring a sales call) on a tiered, pay-as-you-go structure, but core package is generally $90-$100 monthly per user.Voice, Video, Email, Social media, SMS, Texting, Messaging Apps, Webchat, Chatbot, IVR Salesforce, ServiceNow, Microsoft Dynamics, Zoho, SAP C4C, Oracle and more Color-tagged conversation summaries indicate when agents and customers talked, and when it was silent.Video: $.0015 per minute, per participant.SMS, WhatsApp, and Chat Conversations: $.05 per month.WhatsApp Business API: $.005 per message.SendGrid Email API: $14.95 per month up to 100 emails free per day (nice).Pay-per-minute pricing for each channel Starting prices:.Voice, Video, Email, Social media, SMS, Messaging apps, Webchat, Chatbot, IVR Salesforce, Slack, Playvox QM, Microsoft Dynamics and Teams, Zendesk, Google Workspace, Hubspot, and more Three price plans starting at $15 monthly per user, to a customized quote for the enterprise-level plan.Voice, Email, Social media, SMS Texting, Messaging Apps, Webchat, Chatbot, IVR Salesforce, Zendesk, Slack, Microsoft Dynamics and Teams, ServiceNow, Zoom and more Industry-leading 4.22 mean opinion score for voice quality.Service level agreement ensures 100% uptime.Talkdesk predictive dialer delivers 200-300% more outbound contacts.Custom quote for the all-inclusive “Experienced Clouds” plan.Four price plans starting at $75 monthly per user.Voice, Video, Email, Social media, SMS Texting, Messaging Apps, Webchat, Chatbot, IVR Salesforce, Oracle, Microsoft Dynamics and Teams, ServiceNow, Zoomphone, Zendesk, RingCentral and more Five9 Digital Engagement customer journeys.Four plans from $149 to $229 monthly per user.Overview of Best Aircall Alternatives Provider Here are the 10 best Aircall alternatives, all of which provide the same voice calling capabilities as Aircall, in addition to advanced features and customer service and support options Aircall does not. Omnichannel and multichannel contact centers with social media and chat messaging, SMS texting, email, and AI-powered self-service options with 24/7/365 availability are now essential. AIRCALL COST HOW TOHowever, customer expectations have skyrocketed when it comes to how to contact businesses – and a single communication channel is no longer enough. Call center software provider Aircall helps businesses elevate the customer experience through a rich set of call management, queue optimization, and self-service features. ![]()
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